Find answers to common questions and detailed guidance on using KeedSMS.
From creating an account and setting up an SMS sender ID to understanding
our pricing and top-up process, our FAQ section covers everything you need to know.
Creating a Keed SMS account is easy! Simply visit our website at keedsms.com and click on "Register". Enter your details; first name, last name, email, password and click on Register. Enter the verification sent to your email to finish the process then proceed to login.
Once you have a Keed SMS account, look for the 'Sender ID' section after logging in. Click on 'Create new Sender ID' and follow the instructions to submit your desired sender ID for approval.
We offer competitive rates and transparent pricing plans. You can find detailed pricing information here
Click on the 'Top Up' button at the bottom left of the page. Select a package and click on 'Purchase'. An invoice will be created automatically. Our sales team will review and engage you on next steps for payments.
You'll receive a notification email from Keed SMS letting you know if your sender ID has been approved. Alternatively, you can go to the 'Sender ID' section to confirm the status of your sender ID.
No, your Keed SMS credit does not expire as long as your account remains active.
There can be a few reasons why your SMS messages might not be delivered. Here are some common
culprits: